Job Summary: We seek a dynamic and results-driven Telesales Consultant to join our sales team. The successful candidate will be responsible for selling mobile phone contracts, data plans, and value-added cellular products to potential customers. This role requires excellent communication skills, a persuasive approach, and the ability to meet and exceed sales targets. Duties: Proactively contact potential customers via telephone to promote and sell mobile phone contracts, data plans, and additional cellular services. Identify customer needs and provide tailored solutions based on product offerings. Explain product features, benefits, pricing, and promotions clearly and effectively. Handle objections professionally and confidently to convert leads into sales. Process sales transactions and ensure all required customer information is accurately captured. Maintain strong product knowledge to answer customer queries and provide the best solutions. Achieve and exceed daily, weekly, and monthly sales targets. Maintain a database of customer interactions, follow-ups, and sales activities. Provide exceptional customer service to build long-term customer relationships. Work closely with the sales team and management to align on strategies and business objectives. Requirements & Skills: Proven experience in telesales, call center sales, or a similar sales role (preferably in the telecommunications industry). Strong negotiation, communication, and interpersonal skills. Goal-oriented with a passion for achieving sales targets. Ability to handle rejection and remain motivated. Basic computer literacy and proficiency in CRM software. Excellent problem-solving skills and the ability to work independently. A positive, energetic, and customer-focused attitude. Education & Experience: High school diploma or equivalent (required) Minimum of 2 years’ experience in sales..

We are looking for a skilled Solar Panel Installer with a valid Working at Heights Certificate to join our team. The primary responsibility is to install solar panels on rooftops and other elevated structures while adhering to strict safety protocols. The ideal candidate must be comfortable working at heights and have experience in solar panel installation or related fields. Key Responsibilities: Install solar panels on rooftops and other elevated structures in compliance with safety regulations. Secure mounting systems, wiring, and electrical components according to technical specifications. Use fall protection equipment, harnesses, and other PPE to ensure safe working conditions. Conduct risk assessments before starting work and report any safety hazards. Assist with assembling and positioning solar panel systems as per project requirements. Follow installation plans and electrical schematics provided by engineers or supervisors. Maintain tools, equipment, and worksite cleanliness after installation. Work collaboratively with electricians and other team members to ensure successful project completion. Requirements: Valid Working at Heights Certificate (mandatory). Previous experience in solar panel installation or a related field. Knowledge of roofing structures, electrical systems, and solar panel mounting methods. Physical fitness and the ability to work in various weather conditions.

Required Skills and Qualifications Exceptional creativity and innovative skills Have a thorough understanding of branding and be able to find the right style and layout for every project Experience in working on an LMS (Moodle) 5 years of experience with design software, including CorelDRAW, Photoshop, and editing or video-making software skills. Great eye for detail Be able to multitask through different projects 2-year Design Diploma or other Organisational and time-management skills for meeting deadlines in a fast-paced environment Desire to continue building a skill set with education and training You will be responsible for: Working on our LMS Creating captivating module banners Strategically select images to align with educational content Maintain brand identity across the LMS Create Lesson Notes in Word Digital file management for each project Work closely with the Publication Design Manager and Publication Design Editor Determining the ideal usage of colour, text, font style, imagery, and layout Possibly working on our digital marketing needs in the future (ads, banners etc)

Key Responsibilities: Make high-volume outbound sales calls to potential customers using a prepared sales script. Identify potential customers through cold calling, follow-ups, and referrals. Persuade potential customers by explaining the benefits of vehicle tracking devices and closing sales effectively. Build rapport with customers, handle objections professionally, and provide accurate product information. Consistently meet or exceed individual and team sales goals. Accurately record customer interactions, update the CRM system, and track sales performance. Conduct follow-up calls with interested customers to ensure conversions and maintain relationships. Requirements: Matric / Equivalant. 1-2 years of outbound sales experience in a call center, preferably in vehicle tracking, tech, or automotive sales. Strong verbal and written communication, with excellent persuasion and negotiation skills. Motivated by achieving and exceeding sales goals. Ability to handle objections and turn leads into loyal customers. Comfortable using CRM software, call center tools, and basic computer applications. Ability to handle rejection and remain positive in a fast-paced sales environment.

JOB PURPOSE The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients. RESPONSIBILITIES Sales Opportunities Creation Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities. Customer Needs Clarification Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice. Sell Customer Propositions Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. Customer Onboarding Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points. Performance Management Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance. Customer Relationships Development Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Client & Customer Management (External) Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty. Client Document Management Create and ensure compliance with a company wide document management system. Operational Compliance Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of Financial Services Industry external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. BEHAVIORAL COMPETENCIES Drives Results Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding. Persuades Uses compelling arguments to gain the support and commitment of others. For example, positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise. Instills Trust Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions. Ensures Accountability Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs. Being Resilient Rebounds from setbacks and adversity when facing difficult situations. For example, deals effectively with crises and volatile situations. Puts people's failures in perspective and helps them move forward. Maintains calm in adversity; stays objective. Uses hardships and difficult experiences as an opportunity for personal and team growth. Interpersonal Savvy Relates openly and comfortably with diverse groups of people. For example, recognizes even subtle social cues and nimbly responds to others' needs and preferences. Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration. Builds rapport with ease. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans. Action Oriented Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities. Manages Conflict Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally. SKILLS Computer skills Support business processes independently by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed. Proficient in MS Office Product Knowledge Established expert in the discipline and acts as the organizations authority for the skill area. Life and Investment Product Knowledge Verbal Communication Apply comprehensive knowledge to act independently and provide guidance and training to others on how to use clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Action Planning and work scheduling Work independently supervision and provide technical guidance when required on how to develop appropriate plans or perform necessary actions based on recommendations and requirements. Writing skills Use clear and effective writing skills independently and provide technical guidance when required on how to express ideas, request actions and formulate plans or policies. Customer and Market Analysis Conduct research and analyzes data independently and provide technical guidance as needed in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments. Financial analysis Apply concepts of knowledge / skill independently; also able to provide technical guidance when required. Closes Effectively Work independently and provide technical guidance when required to arrive at mutually beneficial commitments that help move the sales/client relationship forward. Effectively Presents Solutions Work independently and provide technical guidance when required to clearly present solutions that link directly to the key objectives and challenges important to the client. Aligns stated needs with solution benefits; Communicates offerings in a compelling way; Compels clients to a desire to act; Conveys initiatives to partners; Explains how the solution aligns with needs; Invests appropriate time to understand core needs; Offers solutions at the optimal time. Builds Rapport Work independently and provide technical guidance when required to quickly and effectively establish trust within the buying centers in the client's organization. Confirms understanding; Incorporates client''s point of view; Provides relevant context; Reinforces professional capability; Respects the client''s time; Shows empathy with buyer''s circumstances; Shows interest in buyer needs. EDUCATION General Education Matric / Grade 12 or SAQA Accredited Equivalent (Essential); 120 FAIS Credits (NQF5) in Wealth management (Non Negotiable); RE5 (Essential); 120 FAIS (NQF6) in Wealth management/ CFP/ equivalent (Advantageous); EXPERIENCE General Experience 2 or more years experience as a financial advisor within financial services industry with dealing in upper mass market and/or affluent client segment (Life & investment) (Essential) ADDITIONAL INFORMATION *SAQA Accredited Equivalent – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

JOB PURPOSE The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients. RESPONSIBILITIES Sales Opportunities Creation Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities. Customer Needs Clarification Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice. Sell Customer Propositions Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. Customer Onboarding Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points. Performance Management Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance. Customer Relationships Development Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Client & Customer Management (External) Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty. Client Document Management Create and ensure compliance with a company wide document management system. Operational Compliance Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of Financial Services Industry external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. BEHAVIORAL COMPETENCIES Drives Results Consistently achieves results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding. Persuades Uses compelling arguments to gain the support and commitment of others. For example, positions and packages ideas so that they will resonate strongly with a wide variety of stakeholders. Uses strong logic and compelling evidence. Works with others to find creative win-win solutions; achieves consensus through compromise. Instills Trust Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions. Ensures Accountability Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms. Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs. Being Resilient Rebounds from setbacks and adversity when facing difficult situations. For example, deals effectively with crises and volatile situations. Puts people's failures in perspective and helps them move forward. Maintains calm in adversity; stays objective. Uses hardships and difficult experiences as an opportunity for personal and team growth. Interpersonal Savvy Relates openly and comfortably with diverse groups of people. For example, recognizes even subtle social cues and nimbly responds to others' needs and preferences. Helps to defuse difficult interpersonal situations by showing high levels of tact, sensitivity, and consideration. Builds rapport with ease. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans. Action Oriented Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities. Manages Conflict Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally. SKILLS Computer skills Support business processes independently by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed. Proficient in MS Office Product Knowledge Established expert in the discipline and acts as the organizations authority for the skill area. Life and Investment Product Knowledge Verbal Communication Apply comprehensive knowledge to act independently and provide guidance and training to others on how to use clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Action Planning and work scheduling Work independently supervision and provide technical guidance when required on how to develop appropriate plans or perform necessary actions based on recommendations and requirements. Writing skills Use clear and effective writing skills independently and provide technical guidance when required on how to express ideas, request actions and formulate plans or policies. Customer and Market Analysis Conduct research and analyzes data independently and provide technical guidance as needed in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments. Financial analysis Apply concepts of knowledge / skill independently; also able to provide technical guidance when required. Closes Effectively Work independently and provide technical guidance when required to arrive at mutually beneficial commitments that help move the sales/client relationship forward. Effectively Presents Solutions Work independently and provide technical guidance when required to clearly present solutions that link directly to the key objectives and challenges important to the client. Aligns stated needs with solution benefits; Communicates offerings in a compelling way; Compels clients to a desire to act; Conveys initiatives to partners; Explains how the solution aligns with needs; Invests appropriate time to understand core needs; Offers solutions at the optimal time. Builds Rapport Work independently and provide technical guidance when required to quickly and effectively establish trust within the buying centers in the client's organization. Confirms understanding; Incorporates client''s point of view; Provides relevant context; Reinforces professional capability; Respects the client''s time; Shows empathy with buyer''s circumstances; Shows interest in buyer needs. EDUCATION General Education Matric / Grade 12 or SAQA Accredited Equivalent (Essential); 120 FAIS Credits (NQF5) in Wealth management (Non Negotiable); RE5 (Essential); 120 FAIS (NQF6) in Wealth management/ CFP/ equivalent (Advantageous); EXPERIENCE General Experience 2 or more years experience as a financial advisor within financial services industry with dealing in upper mass market and/or affluent client segment (Life & investment) (Essential) ADDITIONAL INFORMATION *SAQA Accredited Equivalent – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

BUSINESS DEVELOPMENT REPRESENTATIVE   Our client is at the forefront of the renewable energy revolution, specializing in innovative solar energy solutions for commercial clients. They are dedicated to driving the transition to sustainable energy by providing top-tier solar systems tailored to our clients' needs. Join their dynamic team and be a part of creating a cleaner, greener future.   POSITION LOCATION: Bloemfontein    QUALIFICATIONS NEEDED: Educational Background: Bachelor’s degree in Business, Engineering, or a related field is preferred. Proven Sales Track Record: Demonstrated success in commercial sales, ideally within the renewable energy or related industries. Solar Energy Knowledge: Strong understanding of solar energy systems and the commercial energy market. Communication Skills: Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively. Client Relationship Building: Ability to build rapport and trust with clients, fostering long-term partnerships. Self-Motivated: Goal-oriented, self-driven, and capable of working independently. NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE: Identify and Engage Potential Clients: Actively seek out and engage potential commercial clients interested in transitioning to solar energy solutions. Conduct Site Assessments and Energy Audits: Perform detailed site assessments and energy audits to determine the most effective solar solutions for clients. Develop and Present Customized Proposals: Create and present tailored solar proposals that meet the specific needs and objectives of each client. Build and Maintain Client Relationships: Establish and nurture strong relationships with clients, ensuring exceptional customer service throughout the sales process. Collaborate with Teams: Work closely with engineering and installation teams to guarantee seamless project execution from start to finish. Achieve Sales Targets: Consistently meet and exceed sales targets and performance metrics, contributing to the company's growth and success.   CORE SKILLS & COMPETENCIES Excellent communication skills, with the focus on both telephonic and face-to-face customer engagements. Proactive, organised, able to multitask and work well under pressure. Ability to handle pressure and function in a highly productive work environment. Excellent computer literacy (MS Office)

JOB PURPOSE Assists in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.   RESPONSIBILITIES Business Development Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed. Customer Relationship Development / Prospecting Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer organization; gather and analyze relevant information; and gain agreement to a statement of customer requirements. Sell Customer Propositions Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement. Sales Opportunities Creation Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.   Customer Relationship Management / Account Management Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Customer Relationship Management (CRM) Data Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the organization has quality data to enable effective customer retention and business development activities OR Ensure that team members maintain up-to-date customer relationship management data,identifying and resolving issues. Operational Compliance Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation (CPD, Class of Business) where relevant to improve performance and fulfill personal potential. Maintain an indepth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. SKILLS Customer-Focused Approach Works without supervision and provides technical guidance when required to orient the seller's organization around delivering to the key needs of their customers. Understands Customer Needs Works without supervision and provides technical guidance when required to quickly and accurately define the needs of the key buying influencers. Builds Rapport Works without supervision and provides technical guidance when required to quickly and effectively establish trust within the buying centers in the client's organization. Verbal Communication Acts with expertise as the organization's authority on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Policy and procedures Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. Commercial Acumen Acts as the organization's authority and established expert to develop solutions based on an understanding of the business environment and objectives. Negotiates Tactically Uses comprehensive knowledge and skills to act independently while guiding and training others to facilitate the commercial details of an opportunity such that both parties are satisfied with the value gained. Closes Effectively Uses comprehensive knowledge and skills to act independently while guiding and training others to arrive at mutually beneficial commitments that help move the sales/client relationship forward. Knows the Buying Influences Works without supervision and provides technical guidance when required to accurately identify and understand the key buying influences pertaining to an opportunity. Manages Customer Indifference Works without supervision and provides technical guidance when required to acknowledge and ask questions to understand the circumstances surrounding client indifference. Strengthens Customer Connections Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences.Typically works independently and provides guidance. Effectively Presents Solutions Applies expertise to act as an authority to clearly present solutions that link directly to the key objectives and challenges important to the client.   EDUCATION General Education Matric/SAQA Accredited Equivalent (Essential) Full FAIS accreditation (150 credits) (Essential) RE 5 (Essential) RE 1 (Advantageous) EXPERIENCE General Experience 3-6 years industry and commercial experience ADDITIONAL INFORMATION *SAQA Accredited Equivalent – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements.