Active Vacancies

Job Title
Mobile Contract Telesales Consultant
Employment Type
Full Time
Experience
2 to 4 years
Salary
R5500 to R6000
Job Published
27 March 2025
Job Reference No.
2696499569

Job Description

Job Summary:

We seek a dynamic and results-driven Telesales Consultant to join our sales team. The successful candidate will be responsible for selling mobile phone contracts, data plans, and value-added cellular products to potential customers. This role requires excellent communication skills, a persuasive approach, and the ability to meet and exceed sales targets.

Duties:

  • Proactively contact potential customers via telephone to promote and sell mobile phone contracts, data plans, and additional cellular services.

  • Identify customer needs and provide tailored solutions based on product offerings.

  • Explain product features, benefits, pricing, and promotions clearly and effectively.

  • Handle objections professionally and confidently to convert leads into sales.

  • Process sales transactions and ensure all required customer information is accurately captured.

  • Maintain strong product knowledge to answer customer queries and provide the best solutions.

  • Achieve and exceed daily, weekly, and monthly sales targets.

  • Maintain a database of customer interactions, follow-ups, and sales activities.

  • Provide exceptional customer service to build long-term customer relationships.

  • Work closely with the sales team and management to align on strategies and business objectives.

Requirements & Skills:

  • Proven experience in telesales, call center sales, or a similar sales role (preferably in the telecommunications industry).

  • Strong negotiation, communication, and interpersonal skills.

  • Goal-oriented with a passion for achieving sales targets.

  • Ability to handle rejection and remain motivated.

  • Basic computer literacy and proficiency in CRM software.

  • Excellent problem-solving skills and the ability to work independently.

  • A positive, energetic, and customer-focused attitude.

Education & Experience:

  • High school diploma or equivalent (required)

  • Minimum of 2 years’ experience in sales..

Skills

Industries